X-Lite Tent Warranty & Guarantee
Here at Otimos Outdoor Gear we stand behind the quality and durability of our x-lite backpacking tents. Each tent is backed by a 2-year limited warranty covering all components against defects in materials or workmanship.
What is covered:
Manufacturing defects
Faulty materials or components
Workmanship errors that affect functionality
What is not covered:
Normal wear and tear
Damage resulting from misuse, neglect, or improper care
Accidental damage caused by the customer
Modifications or alterations to the product
If a defect covered under this warranty is found within the 2-year period, we will repair or replace the affected component at our discretion. The customer is responsible for returning the faulty item to us for inspection. Proof of purchase is required for all warranty claims.
To begin a warranty claim or for further assistance, please contact our customer service team.
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